Insights & oversight
AI insights
Predictive insights on patient retention, return visits, and revenue.
The AI Insights page turns your operational data into forward-looking guidance — who's likely to churn, who's due back, and where revenue is trending — so you can act before opportunities slip away.
What you'll see
- Patient churn — patients who haven't visited within your chosen window and may be lapsing.
- Return-due predictions — based on each patient's typical visit cadence, who's due for a follow-up.
- Test bundles — which tests are frequently ordered together, useful for packaging and upsell.
- Revenue trend — month-over-month movement with a short-term forecast.
The numbers are real
Every figure on this page is computed directly from your own lab's data. Labgen never invents counts or revenue — the insights are grounded in your actual records, which matters when decisions ride on them.
Using insights
Pair churn and return-due lists with Campaigns to re-engage patients, and use test-bundle patterns to design profiles that match what your patients actually order.