Patients & reports
Patient database
Register patients, search their history, and manage visits and orders.
The patient database is the heart of your daily workflow. Every person who walks in gets a record here, and every visit, test order, and result is tied back to it — so a patient's full history is always one search away.
Registering a patient
Open Patients and choose to add a new patient. Capture their core details:
- Name, age (or date of birth), and gender — these drive automatic reference-range selection.
- Contact number and email — used for report delivery.
- Referring doctor — links the visit to a referred doctor for commission tracking.
- Collection center, if the sample came through a partner.
Why age and gender matter
Labgen automatically picks the correct reference range for each test parameter based on the patient's age bracket and gender. A haemoglobin value is interpreted differently for an adult man, an adult woman, and a child — Labgen handles that for you.
Ordering tests
Add one or more tests from your catalogue to a patient's visit. Each test carries its own parameters, units, and reference groups. Once ordered, the test is ready to receive results — either typed in manually or sent automatically from a connected analyzer.
Finding a patient
Search by name, lab number, or phone number. Opening a patient shows their complete timeline: past visits, the tests in each, and the reports produced — useful for spotting trends and for returning-patient workflows.
Editing and deleting
Patient details can be corrected at any time. Deleting a patient who has verified or finalized results requires a reason — Labgen records what was removed in the audit trail before erasing it, so nothing disappears silently.
Deletions are audited
When you delete a patient with authorized results, the action is logged in the Data logger. This protects your lab and keeps you aligned with accreditation expectations.